PRIVACY POLICY

Effective Date: [10-Day-2026]
Last Updated: [10-Day-2026]

This Privacy Policy explains how [Olai Multiversal Enterprises LLC] (“StorySign,” “we,” “us,” or “our”) collects, uses, stores, and protects information when you use the StorySign mobile application, website, and related services (collectively, the “Service”).

By using StorySign, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

Depending on how you use StorySign, we may collect the following categories of information.

Account Information

When you create an account, we may collect:

  • Name;
  • Email address;
  • Password or authentication information;
  • Account type, such as Reader or Author;
  • Profile photo;
  • Biography;
  • Contact information; and
  • Other information you voluntarily provide.

eBook and User Content

Readers may upload PDF eBooks to StorySign when submitting autograph requests.

We may process and securely store uploaded files, personalized messages, autograph requests, and completed signed eBooks in order to provide the requested Service.

Authors may also provide digital signatures and handwritten messages that become part of completed signed eBooks.

Payment Information

Payments for applicable StorySign services are processed through Apple’s In-App Purchase system.

We may receive transaction-related information necessary to confirm and manage purchases, subscriptions, payment status, and transaction records.

We do not directly collect or store your complete Apple payment card information through StorySign.

Communications

We may collect information you provide when you contact us through the Contact Us functionality, including your message and contact details.

The SOW provides for administrative review of user queries and responses through the user’s registered mobile number or email address.

Technical and Usage Information

We may collect information necessary to operate, maintain, secure, and improve the Service, such as:

  • Device information;
  • Operating system information;
  • Application version;
  • Technical logs;
  • Error information;
  • Security-related information; and
  • Service usage information.

The exact information collected will depend on the technical configuration of the application and third-party services used by StorySign.

2. How We Use Information

We may use information to:

  • Create and manage user accounts;
  • Authenticate users;
  • Provide Reader and Author functionality;
  • Process autograph requests;
  • Store and process uploaded eBooks;
  • Enable digital autograph creation;
  • Deliver completed signed eBooks;
  • Process and verify applicable payments and subscriptions;
  • Send push notifications;
  • Send email notifications;
  • Provide password recovery;
  • Respond to customer support requests;
  • Maintain payment and transaction records;
  • Monitor and improve application performance;
  • Detect and prevent fraud, abuse, and unauthorized access;
  • Maintain the security of the Service; and
  • Comply with applicable legal obligations.

3. How We Share Information

We may share information with service providers that help us operate StorySign, including providers responsible for:

  • Cloud infrastructure;
  • File storage;
  • Payment processing;
  • Push notifications;
  • Email delivery;
  • Authentication;
  • Security;
  • Application analytics; and
  • Technical infrastructure.

We may also disclose information when reasonably necessary to:

  • Comply with applicable law;
  • Respond to lawful requests;
  • Protect the rights and safety of StorySign, our users, or others;
  • Detect or prevent fraud or security incidents; or
  • Protect the integrity of the Service.

We do not sell your personal information solely for monetary consideration.

4. Information Shared Between Readers and Authors

StorySign is designed to facilitate interactions between Readers and Authors.

For example, when a Reader submits an autograph request, the Author may receive information necessary to process that request, including the Reader’s name, uploaded eBook, and any personalized message included with the request.

Similarly, an Author’s public profile may contain information such as their name, biography, profile photo, and other relevant author information. The SOW specifically describes these public-facing author profile features.

5. eBook File Security

We understand that uploaded eBooks may contain copyrighted or personal content.

StorySign uses cloud-based infrastructure to store and process eBook files and related platform data.

We implement reasonable technical and organizational measures designed to protect information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of electronic storage or transmission can be guaranteed to be completely secure.

6. Push Notifications and Email

StorySign may send push notifications and emails regarding important account and Service events.

These may include:

  • New autograph requests;
  • Request approvals;
  • Signed eBook delivery;
  • Password recovery;
  • Subscription renewals;
  • Payment confirmations; and
  • Other important account or Service notifications.

The notification functionality is part of the platform scope.

You may be able to control certain notification preferences through your device settings.

7. Data Retention

We retain information for as long as reasonably necessary to:

  • Provide the Service;
  • Maintain user accounts;
  • Complete transactions;
  • Maintain business and payment records;
  • Resolve disputes;
  • Prevent fraud and abuse;
  • Comply with legal obligations; or
  • Enforce our agreements.

Retention periods may vary depending on the type of information and the purpose for which it was collected.

8. Account Deletion

If you wish to request deletion of your StorySign account or personal information, please contact us at:

[SUPPORT EMAIL]

We may need to retain certain information where required by law or where reasonably necessary for legitimate business purposes, including fraud prevention, transaction records, dispute resolution, or legal compliance.

9. Children’s Privacy

StorySign is not intended for children who are below the minimum age permitted to use the Service under applicable law.

We do not knowingly collect personal information from children in violation of applicable privacy laws.

If you believe that a child has provided personal information to us improperly, please contact us so that we can review and take appropriate action.

10. International Data Processing

Depending on the location of our infrastructure and service providers, your information may be processed or stored in countries other than the country where you reside.

Where required by applicable law, we will implement appropriate safeguards for international data transfers.

11. Your Privacy Rights

Depending on your jurisdiction, you may have rights relating to your personal information, including rights to:

  • Request access to personal information;
  • Request correction of inaccurate information;
  • Request deletion of certain information;
  • Request restriction of certain processing;
  • Object to certain processing;
  • Request data portability; and
  • Withdraw consent where processing is based on consent.

To exercise applicable rights, contact us using the information below.

12. Third-Party Services

StorySign may use third-party services to provide infrastructure, payments, notifications, email delivery, analytics, authentication, security, and other technical functions.

These third parties may process information according to their own privacy policies and contractual obligations.

Apple’s services, including Apple’s In-App Purchase system, are governed by Apple’s own terms and privacy practices.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

When we make material changes, we may notify users through the application, website, email, or other appropriate means.

The updated Privacy Policy will include a revised “Last Updated” date.

14. Contact Us

For privacy questions, requests, or concerns, please contact:

[Olai Multiversal Enterprises LLC]
Privacy Email: [[email protected]]
Support Email: [[email protected]]
Website: [www.storysign.org]
Address: [27137 Nudgent Street. Boron, CA 93516]
Phone: [626-926-5424]